| 12/13/2011 08:02 AM |
| Field Notice: FN - 63476 - Certain Catalyst 3560G and 3750G Switches Do Not Support Some Older IOS Versions |
Due to hardware changes in the flash component of the Cisco Catalyst 3560G and 3750G switches, some older IOS versions are not supported on the affected hardware. 
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| 12/17/2010 12:01 PM |
| Field Notice: FN - 63251 - WS-C3560V2-XXXX-X, WS-C3750V2-XXXX-X Series RPS cover and rare power reset - Replacement Recommended |
The RPS cover for wall-mount of the Acc Kits in the BOM was not correct; it should be 22P instead of 14P. The issue is a safety issue for those who choose to wall-mount the RPS. It's found on WK48P/NZ48P that the magjack connector's shielding were short to the test via 2.5v to ground. Adding capton tape underneath Belfuse/Pulse connector to avoid the short via ECO as a short term solution will respin PWB to correct issue. 
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| 09/23/2010 12:02 PM |
| Field Notice: FN - 63048 - MGX-RPM-XF-512 SAR Memory Corruption - Fix on Failure |
MGX-RPM-XF-512 boards shipped after Dec 1, 2006 use a specific version of SRAM which may be affected by power supply noise. This can cause the SAR Controller internal memory register to corrupt and cause a board crash. 
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| 05/28/2010 02:02 PM |
| Field Notice: FN - 63319 - MGX - VXSM-SW May Report Error Code 400 for CAS Signaling Call - Workaround Available |
This software issue may affect customers using MGCP and CAS signaling feature on MGX VXSM board. Service Providers use CAS signaling feature for various call services. In rare circumstances, the software goes into a "race condition" between call process messaging and call is not getting cleared properly. The suspect circuit may appear in a hung state on the VXSM card. Once in a hung state, no future calls will succeed on the suspect circuit. This is a software issue - please do not RMA the VXSM board as the board is working properly. 
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| 10/06/2009 02:00 AM |
| Field Notice: FN - 62533 - Safety Notice - Potential Manufacturing Defect on Power Cord |
In the two known instances of mis-wiring, a reversal of the "live" and "ground" conductors in the appliance plug of the power cord set was found. If a mis-wired power cord set is connected to the power source, the chassis can become "live". Any contact with the chassis after it is connected to the power source could result in an electric shock. 
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| 08/28/2008 02:01 PM |
| Field Notice: FN - 63147 - C4500 E - Chassis Will Not Boot with Unsupported IOS - Upgrade IOS |
The Catalyst 4500 E-Series chassis such as WS-C4503-E and WS-C4506-E will only boot with minimum IOS version 12.2(37)SG, while the Catalyst 4500 E-Series chassis such as WS-C4507R-E and WS-C4510R-E will only boot with minimum IOS version 12.2(40)SG. Besides the minimum IOS mentioned above, E-chassis support was also ported to the Maintenance release 12.2(31)SGA6 and higher for Supervisors other than WS-X45-SUP6-E to resolve the issue. 
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| 07/03/2008 02:00 AM |
| Field Notice: FN - 23254 - Reversed Fan Blade on some Catalyst 6500 6-Slot Chassis Fan Trays |
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| 07/03/2008 02:00 AM |
| Field Notice: *Expired* FN - 26454 - WS-C6509 Chassis Handles May Break Off |
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| 07/03/2008 02:00 AM |
| Field Notice: *Expired* FN - 27675 - WS-C6506 Chassis Handles May Break Off |
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| 04/25/2008 07:01 PM |
| Field Notice: *Expired* FN - 28355 - CSCea41956 Causes Standby Broadband Controller Card (BCC) or Network Processor Module (NPM) to go to Cleared State |
+or+Network+Processor+Module+(NPM)+to+go+to+Cleared+State)
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| 04/25/2008 02:00 AM |
| Field Notice: *Expired* FN - 27995 - Some Universal Router Modules (URMs) Were Shipped With Defective Bus B Circuitry |
The IGX8400 supports 4 cell buses for passing data. Most of the cards in the IGX8400 use Cell Bus 1, exclusively, for passing data. Some cards, such as the IGX-URM, IGX-UXM and IGX-UXME use additional cell lane buses two, three and four. In addition to Cell Buses one through four, there is a fifth cell bus, Cell Bus R, used for redundancy when Cell Bus one fails. Cell Buses two through four are not protected by Cell Bus R. Besides the cell buses, the IGX8400 also has control and clock buses named A and B. In this irregularity, the Universal Router Module (URM) connections fail when using Bus B. The loss of the B Bus control and clocking causes data to fail to pass to cell buses. +Were+Shipped+With+Defective+Bus+B+Circuitry)
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| 04/18/2008 02:00 AM |
| Field Notice: FN - 21813 - Inconsistency Between OS CEF Adjacency Table and Hardware CEF Adjacency Table in CatOS |
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| 04/17/2008 02:01 PM |
| Some Catalyst 6000 Content Switching Modules (CSM) Manufactured with Version 3.1(2) Do Not Boot Properly |
+Manufactured+with+Version+3.1(2)+Do+Not+Boot+Properly)
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| 04/17/2008 02:00 AM |
| Some Cisco Content Services Gateways (CSG) Manufactured with Version 3.1(1)C3(1) Do Not Boot Properly |
+Manufactured+with+Version+3.1(1)C3(1)+Do+Not+Boot+Properly)
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| 03/11/2008 08:02 PM |
| FN - 62570 - WS-C3750G-48TS-E, WS-C3750G-48TS-S Printed Circuit Assembly Defect - Hardware Replacement Required |
"Barrel Cracking" in the via holes of the Printed Circuit Assembly (PCA) of WS-C3750G-48TS-E and WS-C3750G-48TS-S could potentially threaten the reliability, or shorten the life of the affected switches. 
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| 03/06/2008 05:05 PM |
| Field Notice: FN - 62479 - WS-X4516-10GE and WS-X4013 10GE Supervisors May Reset Due to Multibit ECC Error |
Redundant and non-redundant systems with WS-X4516-10GE or WS-X4013+10GE Supervisors may reset due to multibit ECC error. 
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| 01/07/2008 03:05 PM |
| Field Notice: FN - 63024 - C3750G-12S Upgrade to 12.2(35)SE and Later May Fail Due to Incompatible Bootloaders |
WS-C3750G-12S switches having the following four bootloader versions and upgrading to Cisco IOS Release 12.2(35)SE or later will run into a booting loop problem and fail to upgrade. SE+and+Later+May+Fail+Due+to+Incompatible+Bootloaders)
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| 12/20/2007 04:02 PM |
| Field Notice: *Expired* FN - 18147 - Catalyst 6K NAM Orders for Application Image 1.1(1a), 1.2(1), and 2.1(1) are Remapped to New Application Images 1.2(3) and 2.1(2) |
WS-X6380-NAM Network Analysis Modules (NAMs) for Cisco Catalyst 6000 orders placed in or before February 2002 with an expected ship date of approximately February 15, 2002, or later will have their application image remapped. ,+1.2(1),+and+2.1(1)+are+Remapped+to+New+Application+Images+1.2(3)+and+2.1(2))
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| 11/05/2007 03:01 PM |
| Field Notice: FN - 62997 - Software Release 12.2(25)EWA10, 12.2(31)SGA2 and 12.2(31)SGA3 May Report Some WS-X4548-GB-RJ45V PoE Cards as Faulty On Bootup |
Cisco has identified that Software release 12.2(25)EWA10, 12.2(31)SGA2 and 12.2(31)SGA3 will erroneously report some WS-X4548-GB-RJ45V PoE cards as faulty on bootup. Linecard PoE interfaces will flap and the connected PoE device(s) will power up and down continuously. EWA10,+12.2(31)SGA2+and+12.2(31)SGA3+May+Report+Some+WS-X4548-GB-RJ45V+PoE+Cards+as+Faulty+On+Bootup)
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| 10/09/2007 02:00 AM |
| Field Notice: FN - 62344 - C3750G-24/48PS and C3560G-24/48PS Switches May Exhibit Early Life Failures Due to a Suspected Faulty Power Supply - RMA Required |
The switch may experience an early-life failure due to a suspected faulty power supply used in certain serial numbers of the switches listed in the Products Affected Section of this Field Notice. The switch will stop functioning if this problem occurs. 
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| 10/02/2007 02:00 AM |
| Field Notice: *Expired* FN - 12846 - Rackmount Brackets Do Not Align with Holes on C29xx-XL-xx and C2828 |
During manufacturing, the holes in the rackmount brackets were incorrectly drilled from the beginning of July 2000 until the end of August 2000. During the month of production, 10,000 accessory kits were affected. A hard tool was created and the holes are drilled correctly now. Part number: STK-RACKMOUNT-2RU= 
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| 09/26/2007 02:00 AM |
| Field Notice: FN - 62954 - Daylight Saving Time (DST) Changes for All Versions of CATOS on 6K Platforms - Update Required |
When using 'set summertime date.. ' to enable DST time change, a switch running CatOS may reset or switchover to the standby Supervisor in redundant Supervisor cases. +Changes+for+All+Versions+of+CATOS+on+6K+Platforms+-+Update+Required)
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| 09/05/2007 06:01 PM |
| Field Notice: FN - 62856 - MGX - SFP-GE-T Damage to MGX-2GE on Removal - Hardware - Intermittent - Workaround Available |
A copper SFP-GE-T module latching mechanism may not fully disengage the locking tab from the latch if the bail (unlatch handle) is not in the correct position. Incorrect removal will damage the MGX-2GE board socket if the module is forced out. 
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| 07/27/2007 02:00 AM |
| Field Notice: *Expired* FN - 12091 - ASC2 May Not Boot Up Due to PCMCIA Drive Mastership Problems |
There are two failure modes covered in this Field Notice. 
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| 07/27/2007 02:00 AM |
| Field Notice: *Expired* FN - 11751 - Active or Standby UXMs or UXMEs Reset After Date Change to February 29 |
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| 07/27/2007 02:00 AM |
| Field Notice: *Expired* FN - 11791 - March 1 Clarification to Field Notice: Active or Standby UXMs or UXMEs Reset After Date Change to February 29 |
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| 07/19/2007 02:00 AM |
| Field Notice: *Expired* FN - 7190 - Issuing show Commands on a Catalyst 8540 with Power Supply 1 Causes a Crash |
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| 07/19/2007 02:00 AM |
| Field Notice: *Expired* FN - 7951 - ROMMON Upgrade Issues and Fixes for the Catalyst 8540 MSR and CSR |
If you are a registered CCO user and you have logged in, you can view details of the defects mentioned in this table. 
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| 07/17/2007 02:00 AM |
| Field Notice: *Expired* FN - 62466 - A Timing Issue on the MEM-C6K-ATA-1-64M= Device May Render the Flash Card Inaccessible with a Supervisor2 for Normal Read/Write Operations - Fix On Failure |
Customers may find that the MEM-C6K-ATA-1-64M= from a certain vendor, when used in combination with a Catalyst 6500/7600 Supervisor2, cannot access the flash card for normal read/write operations. This specific memory has been disqualified and is no longer being used on the Catalyst 6K line, and has been superseded with a new qualified memory component. Please use the standard RMA process for replacements. 
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| 07/13/2007 02:00 AM |
| Field Notice: *Expired* FN - 62326 - C2950SX Switches May Fail to Link on the 1000Base-SX Port |
Only units listed in the above serial number range were manufactured during the time the defective component was available. 
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| 07/12/2007 02:00 AM |
| Field Notice: *Expired* FN - 10671 - Boot Flash Memory Size Too Small for Next Feature Release of Catalyst 8540 CSR IOS |
The original boot flash memory size on Catalyst 8540 route processors (RPs) was 8MB. Currently released Campus Switch Router (CSR) images, including CSR release 12.0(4a)W5(11a) and 12.0(5)W5(13) fit into the 8MB boot flash single in-line memory module (SIMM). However, the next feature release of CSR images is too large to fit into the 8MB boot flash SIMM. This CSR release is currently slated for the second quarter of 2000. 
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| 06/05/2007 02:00 AM |
| Field Notice: FN - 62625 - MGX - SES-PXM-CNTL2T3E3 - New Minimum Software Release Needed to Ensure Forward Compatibility of SES-PXM - Software Upgrade Available |
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| 05/23/2007 02:00 AM |
| Field Notice: FN - 62388 - MGX - MPSM-16-T1E1- EMI Gasket May Fail During Insertion or Removal - RMA Failed Units |
The MPSM-16-T1E1 metal EMI gasket failure was determined to be caused by a suspect gasket rework process at a downstream supplier. Due to the suspect rework process, the gasket may lose adhesion and come off when inserted or removed from the chassis. To date, less than 1% of the field population has experienced this failure. All new versions of the product (800-22339-11 A0 and later) correct the problem by incorporating a faceplate assembly with a new EMI gasket which is applied by the original faceplate supplier. 
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| 05/11/2007 02:00 AM |
| Field Notice: FN - 19494 - Catalyst 2950 Hardware Not Supported by Certain Down Revision Software Releases |
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| 05/01/2007 11:01 AM |
| Field Notice: FN - 62795 - AP15xx Operating Software Release 4.0.206.0 is Configured with Certain Country Codes |
When an AP running version 4.0.206.0 is configured with certain Country Codes, the AP will fail after boot up such that it never becomes operational. 
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| 04/25/2007 02:00 AM |
| Field Notice: *Expired* FN - 4588 - UFM and UXM Firmware Download Fails from Cisco StrataView Plus |
Some IGX module firmware downloads fail after issuing the getfwrev card_type Letter.Letter.Letter nodename|* command on the IGX-8400 command line interface (CLI). 
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| 04/24/2007 02:00 AM |
| Field Notice: FN - 5568 - Ethernet Problems Caused by 10/100 FPGA Image |
Certain chassis configurations result in 2-port Gigabit Ethernet cards not coming up when installed with 10/100 EPAMs. These same cards work when moved to other slots in the chassis. 
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| 04/24/2007 02:00 AM |
| Field Notice: FN - 7251 - Secondary C8540 Route Processors (RPs) Fail to Boot, Leaving Catalyst 8540s Non-redundant |
Powering up a Catalyst 8540 and booting with two RPs or installing a secondary route processor in a running system causes the secondary RP to fail to boot. An error message on the console of the secondary route processor will be output. +Fail+to+Boot,+Leaving+Catalyst+8540s+Non-redundant)
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| 04/24/2007 02:00 AM |
| Field Notice: FN - 4948 - Cell Loss Between DS3/T1 and OC-3 on the Same SCAM |
Customers may experience cell loss between lower speed Port Adapter Modules (PAMs). Small packets have partial success, but cell loss increases as packet size increases and is total at about 1000 bytes. 
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