| 11/10/2008 05:01 PM |
| Field Notice: FN - 63172 - MCS-78xx-H3 and MCS78xxH3 - Some Servers Have an Incorrect MAC Address Label |
MAC Address Labels on the server may not match the actual MAC address that is programmed in the BIOS. 
|
| 11/06/2008 04:01 PM |
| Field Notice: FN - 63174 - Cisco Unified Communicatons Manager (CallManager) All Versions - Cisco CallManager and Cisco CTIManager Services Crash - Upgrade Required |
After 248 days of system uptime the Cisco CallManager service and the Cisco CTIManager service will crash. +All+Versions+-+Cisco+CallManager+and+Cisco+CTIManager+Services+Crash+-+Upgrade+Required)
|
| 10/10/2008 11:01 AM |
| Field Notice: FN - 62725 - 7300-NSE-100, 7304-NPE-G100, C7200-I/O, C7200-I/O-2FE/E, C7200-I/O-GE E, CISCO7301, NPE-G2, NPE-G1, uBR7200-NPE-G1 - Unable To Read CF or PCMCIA ATA Flash Disk - Data Loss or System Boot Hang - Replace Flash Card - RMA Required |
This issue affects a specific subset of the PCMCIA ATA Disks and Compact Flash cards that were installed in specific Cisco routers manufactured between May 2005 and October 2006. Cards shipped individually as spares over that same time span may also contain one of the affected units. This issue has been linked to a component manufacturing problem. The root cause was identified and appropriate steps taken to resolve the problem. Product impact varies due to different flash memory access methodologies and use patterns. Some products may be able to mitigate the potential effect by re-writing affected memory areas at specific intervals. This feature does not work with all products, so please check the workaround section for availability and specific instructions. 
|
| 10/07/2008 12:01 PM |
| Field Notice: FN - 63149 - MCS-78xx-I3 - Warning Message Caused by E6400 CPU Change |
Earlier versions of Cisco's Windows Operating System and Linux-Based Applications do not support the new E6400 processor on MCS-78xx-I3 servers. 
|
| 09/02/2008 06:01 PM |
| Field Notice: FN - 63155 - Certain MCS-7835 and MCS-7845 HP Servers May Require a Hard Drive Firmware Upgrade |
An MCS Server listed in the Products Affected section of this field notice with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory c00677430 may exhibit reduced performance and/or excessive timeouts. This is caused by the dynamically adjusted seek time profile table in the drive firmware, after it becomes degraded. 
|
| 08/28/2008 02:01 PM |
| Field Notice: FN - 63147 - C4500 E - Chassis Will Not Boot with Unsupported IOS - Upgrade IOS |
The Catalyst 4500 E-Series chassis such as WS-C4503-E and WS-C4506-E will only boot with minimum IOS version 12.2(37)SG, while the Catalyst 4500 E-Series chassis such as WS-C4507R-E and WS-C4510R-E will only boot with minimum IOS version 12.2(40)SG. Besides the minimum IOS mentioned above, E-chassis support was also ported to the Maintenance release 12.2(31)SGA6 and higher for Supervisors other than WS-X45-SUP6-E to resolve the issue. 
|
| 08/06/2008 05:01 PM |
| Field Notice: FN - 63151 - Unable to Share Application in MeetingPlace Web 6.0 and MeetingPlace Express |
Presenters may be unable to share desktop or applications when using Adobe Flash versions 9.0.115 or 9.0.124 with MeetingPlace Web Conferencing versions 6.0 and later or MeetingPlace Express versions 2.0.1.15 and earlier. 
|
| 07/03/2008 11:01 AM |
| Field Notice: *Expired* FN - 27675 - WS-C6506 Chassis Handles May Break Off |
|
| 07/03/2008 10:01 AM |
| Field Notice: FN - 23254 - Reversed Fan Blade on some Catalyst 6500 6-Slot Chassis Fan Trays |
|
| 07/03/2008 10:01 AM |
| Field Notice: *Expired* FN - 26454 - WS-C6509 Chassis Handles May Break Off |
|
| 06/09/2008 06:01 PM |
| Field Notice: FN - 62514 - C7200-JC-PA - Certain Jacket Cards with PA Installed on 7200VXR May Have Infrequent System Crashes Due to PCI Bus Error, Software Forced Crash, WDT Reset Error - Upgrade Program Available |
System crashes have been observed on 7200VXR systems when the PA is installed in a C7200-JC-PA port adaptor jacket card. The system crashes could occur when a bidirectional traffic stream is frequently started and stopped. The following errors: PCI Bus Errors, Software Forced Crash errors, and WDT errors are only seen at the onset of traffic. Note: Port adaptors can be installed with or without jacket cards. Only port adaptors installed in jacket cards are affected by this issue. Types of PAs supported with C7200-JC-PA on 7200VXR. 
|
| 06/04/2008 06:01 PM |
| Field Notice: *Expired* FN - 23495 - Important New Information Regarding Power Adapters For Cisco 827, Cisco 827-4V, Cisco 826, Cisco SOHO76 and Cisco SOHO77 Routers |
|
| 06/04/2008 06:01 PM |
| Field Notice: *Expired* FN - 20833 - Extra Usernames and Passwords in Config after Using CRWS |
|
| 05/08/2008 01:01 PM |
| Field Notice: FN - 62773 - RSP4 , RSP8, RSP16 Unable To Read PCMCIA ATA Flash Disk - Data Loss or System Boot Hang - Replace Flash Card |
This issue affects a specific subset of the PCMCIA ATA Disks and Compact Flash cards that were installed in specific Cisco routers manufactured between May 2005 and October 2006. Cards shipped individually as spares over that same time span may also contain one of the affected units. This issue has been linked to a component manufacturing problem. The root cause was identified and appropriate steps taken to resolve the problem. Product impact varies due to different flash memory access methodologies and use patterns. Some products may be able to mitigate the potential effect by re-writing affected memory areas at specific intervals. This feature does not work with all products, so please check work around section for availability and specific instructions. 
|
| 05/07/2008 11:01 AM |
| Field Notice: *Expired* FN - 28375 - Billing and Measurements Server (BAMS)- Rollover to January 1, 2004 Generates Errors in Processing Data |
-+Rollover+to+January+1,+2004+Generates+Errors+in+Processing+Data)
|
| 05/07/2008 11:01 AM |
| Field Notice: *Expired* FN - 23474 - Unable to Access TUI Features after PA 1.3(4) Upgrade |
+Upgrade)
|
| 04/30/2008 01:01 AM |
| Field Notice: FN - 63112 - MCS-7816-H3 Hard Drive Write Cache Setting Can Cause High CPU on VOS-based Systems |
On MCS-7816-H3 servers, with BIOS versions before Version W04 Release Date: 04/03/2008, the Hard Drive Write Cache setting did not take effect. The end result was the drive's write cache was disabled. 
|
| 04/28/2008 02:01 PM |
| Field Notice: *Expired* FN - 27035 - Integrated Contact Distribution (ICD) Agents Stuck in RESERVED State With IP Contact Center (IPCC) Express |
+Agents+Stuck+in+RESERVED+State+With+IP+Contact+Center+(IPCC)+Express)
|
| 04/28/2008 02:01 PM |
| Field Notice: *Expired* FN - 28275 - New Install of Cisco IP Contact Center (IPCC) Express or IP/IVR 3.1(2) Fails to Display The AppAdmin Screen on The New MCS Servers |
+Express+or+IP/IVR+3.1(2)+Fails+to+Display+The+AppAdmin+Screen+on+The+New+MCS+Servers)
|
| 04/25/2008 02:00 AM |
| Field Notice: *Expired* FN - 28135 - Under Rare Circumstances, NPE-G1 May Experience Difficulty During Reboot |
|
| 04/24/2008 02:00 AM |
| Field Notice: VIP2-40/50 Component Compatibility Issue Results in Timing Problems |
|
| 04/23/2008 12:01 PM |
| Field Notice: *Expired* FN - 21533 - Applying CallManager Operating System Patch on an SPE310 with Unity Causes Unity to Stop |
|
| 04/22/2008 03:01 PM |
| Field Notice: FN - 63042 - MCS-7835-H2, MCS-7845-H2 - Random Failures of HP 72GB and 146GB 10K SAS Hard Drives - Firmware Upgrade Required |
Certain Firmware versions on the 72GB and 146GB 10K SAS Hard Drives that can reside in MCS-7835-H2 and MCS-7845-H2 servers can become inaccessible during normal operation. 
|
| 04/18/2008 06:01 PM |
| Field Notice: FN - 63117 - Cisco Enterprise and Hosted Contact Center Products Notice for Microsoft April 2008 Security Updates |
On April 8, 2008, Microsoft released the following security updates: 
|
| 04/18/2008 11:01 AM |
| Field Notice: FN - 21813 - Inconsistency Between OS CEF Adjacency Table and Hardware CEF Adjacency Table in CatOS |
|
| 04/17/2008 02:01 PM |
| Some Catalyst 6000 Content Switching Modules (CSM) Manufactured with Version 3.1(2) Do Not Boot Properly |
+Manufactured+with+Version+3.1(2)+Do+Not+Boot+Properly)
|
| 04/17/2008 11:01 AM |
| Field Notice: *Expired* FN - 28635 - Customer Contact Business Unit (CCBU) Initial Notice For Microsoft January 2004 Security Updates |
+Initial+Notice+For+Microsoft+January+2004+Security+Updates)
|
| 04/17/2008 02:00 AM |
| Some Cisco Content Services Gateways (CSG) Manufactured with Version 3.1(1)C3(1) Do Not Boot Properly |
+Manufactured+with+Version+3.1(1)C3(1)+Do+Not+Boot+Properly)
|
| 04/15/2008 04:01 PM |
| Field Notice: *Expired* FN - 21473 - End of Daylight Savings May Affect ICM Performance |
|
| 04/14/2008 04:01 PM |
| Noise and No Dial Tone on Voice Ports of Cisco 827-4V |
|
| 03/28/2008 07:05 PM |
| Field Notice: FN - 63090 - Cisco Unified Contact Center Express (Unified CCX) and Cisco IP IVR - Considerations for 2008 AUS Daylight Saving Time Change |
Five Territories in Australia extend the 2007-2008 Daylight Saving Time period to end on the first Sunday in April (April 6, 2008) instead of the last Sunday in March. +and+Cisco+IP+IVR+-+Considerations+for+2008+AUS+Daylight+Saving+Time+Change)
|
| 03/26/2008 12:01 PM |
| Field Notice: FN - 62767 - Cisco Unified Contact Center Express (Unified CCX) - Considerations for 2008 US Daylight Saving Time Change |
In compliance with the Energy Policy Act of 2005, the switchover dates to and from Daylight Savings Time (DST) will shift in the United States in calendar year 2007. DST will commence three weeks earlier (the second Sunday in March) and will end one week later (the first Sunday in November), each occurring at 2:00 A.M. Because assumptions around the timing of the ongoing DST transition were designed into both the Microsoft Windows operating system and the Cisco Unified Contact Center software, adequate preparation for this event is necessary in order to avoid negative impact to system data reporting context. Further, as the JDK/JRE (Java) runtime facilities are themselves subject to the same update requirements, certain components of the product that utilize the JDK/JRE are required to have the Java Platform JDK US DST Timezone Updater patch tool applied. The tool is available directly from Sun Microsystems' Sun Developer Network. +-+Considerations+for+2008+US+Daylight+Saving+Time+Change)
|
| 03/17/2008 12:02 PM |
| Field Notice: FN - 63089 - Cisco Enterprise and Hosted Contact Center Products Notice for Microsoft March 2008 Security Updates |
On March 11, 2008, Microsoft released the following security updates: 
|
| 03/11/2008 08:02 PM |
| FN - 62570 - WS-C3750G-48TS-E, WS-C3750G-48TS-S Printed Circuit Assembly Defect - Hardware Replacement Required |
"Barrel Cracking" in the via holes of the Printed Circuit Assembly (PCA) of WS-C3750G-48TS-E and WS-C3750G-48TS-S could potentially threaten the reliability, or shorten the life of the affected switches. 
|
| 03/06/2008 05:05 PM |
| Field Notice: FN - 62479 - WS-X4516-10GE and WS-X4013 10GE Supervisors May Reset Due to Multibit ECC Error |
Redundant and non-redundant systems with WS-X4516-10GE or WS-X4013+10GE Supervisors may reset due to multibit ECC error. 
|
| 03/05/2008 03:06 PM |
| Field Notice: FN - 62452 - PA-8B-S/T - Line Protocol Failure or System Crash - RMA on Failure |
PA-8B-S/T port adaptors within the above noted serial number range, having a top assembly number (TAN) of 800-02060-04 and Printed Circuit Assembly (PCA) number of 73-2194-04, may experience anomalous behavior. This behavior can include a line protocol failure while the ISDN BRI link is up or a system crash. 
|
| 03/04/2008 04:05 PM |
| Field Notice: FN - 63049 - Cisco Enterprise and Hosted Contact Center Products Notice for Microsoft February 2008 Security Updates |
On February 12, 2008, Microsoft released the following security updates: 
|
| 03/04/2008 10:02 AM |
| Field Notice: FN - 62768 - Cisco Unified Customer Voice Portal (CVP) - Considerations for 2007 Daylight Savings Time Change |
In compliance with the Energy Policy Act of 2005, the switchover dates to and from Daylight Savings Time (DST) will shift in the United States in calendar year 2007. DST will commence three weeks earlier (the second Sunday in March) and will end one week later (the first Sunday in November), each occurring at 2:00 A.M. Because assumptions around the timing of the ongoing DST transition were designed into both the Microsoft Windows operating system and the Cisco Unified Contact Center software, adequate preparation for this event is necessary in order to avoid negative impact to system data reporting context. Further, as the JDK/JRE (Java) runtime facilities are themselves subject to the same update requirements, certain components of the product that utilize the JDK/JRE are required to have the Java Platform JDK US DST Timezone Updater ("TZupdater") patch tool applied. The tool is available directly from Sun Microsystems' Sun Developer Network. +-+Considerations+for+2007+Daylight+Savings+Time+Change)
|
| 02/18/2008 04:02 PM |
| Field Notice: FN - 63047 - Certain Releases of CTI OS Cause Failures When Multiple Peripherals Are Deployed |
The CTI OS Server should support multiple peripherals, however code issues are not allowing this support to perform successfully in the versions identified in this notice. 
|
| 02/04/2008 05:02 PM |
| Field Notice: FN - 63030 - WTS Console Mode Connections Cause Unity and UnityConnection Call Answering Failures with Windows 2003 |
Calls to Unity are immediately disconnected while a Windows Terminal Services (WTS) client is connected to the Unity host in WTS console mode. 
|
